Mo Seba Kendra in Odisha
The Odisha government’s Mo Seba Kendra initiative, launched under the 5T framework, has transformed access to government services for citizens across the state. By integrating over 400 services through the Odisha One Portal (www.odishaone.gov.in) and a vast network of service centres, Mo Seba Kendra brings convenience and efficiency to urban and rural residents alike. This guide provides clear, step-by-step information on how Odisha citizens can utilise Mo Seba Kendra Services to access essential services, from bill payments to certificate applications.
What is Mo Seba Kendra in Odisha?
Mo Seba Kendra, launched on March 6, 2021, by Chief Minister Naveen Patnaik, is a flagship initiative to deliver government-to-citizen (G2C) services through a single-window platform. Operated by the Odisha Computer Application Centre (OCAC), it integrates services from various departments, such as revenue, health, and agriculture, into one accessible system. With over 6,114 centres and plans to expand to 7,000, Mo Seba Kendra ensures one centre per gram panchayat and one for every 25,000 urban residents.
How to Find the Nearest Mo Seba Kendra in My Area?
Locating a Mo Seba Kendra is simple. Visit www.odishaone.gov.in and navigate to the “Mo Seba Kendra List” section. Select your district, block, or gram panchayat, and specify whether you are in an urban or rural area. The portal will display nearby centres with addresses and contact details. For example, a resident of Balasore can quickly find a centre in their block to pay a utility bill.
How to Register for Services at Mo Seba Kendra, Odisha?
Registering for Mo Seba Kendra Services is the first step to accessing Odisha’s digital governance platform. Follow these steps to register:
- Step 1: Visit www.odishaone.gov.in and click “Sign Up” on the homepage.
- Step 2: Enter your full name, email address, mobile number, and gender accurately.
- Step 3: Create a strong password (minimum eight characters, including letters and numbers) and confirm it.
- Step 4: Solve the captcha to verify your identity. Refresh if needed for clarity.
- Step 5: Click “Submit” to send your details and receive a confirmation message.
- Step 6: Check your email or mobile for a verification link or OTP. Click or enter it to activate your account.
- Step 7: Log in and complete your profile with additional details, such as address or ID proof (e.g., Aadhaar or voter ID).
- Step 8: For rural users, visit a Mo Seba Kendra for assisted registration with ID and address proof. Start accessing over 400 services online or at a centre.
What Services Are Available at Mo Seba Kendra?
Mo Seba Kendra offers a wide range of services, including utility bill payments (electricity, water), certificate issuance (caste, income, residence), and applications for government schemes like Biju Swasthya Kalyan Yojana (BSKY) and KALIA. Other services include tax payments, scholarship applications, and OSRTC bus ticket bookings.
Can I Apply for a Caste, Income, or Residence Certificate at Mo Seba Kendra?
Yes, citizens can apply for caste, income, or residence certificates through the Mo Seba Kendra. Log in to the Odisha One Portal, select the “Certificates” section, and choose the desired certificate type. Upload the required documents, such as Aadhaar and address proof, and submit. Alternatively, visit a centre for assistance. For instance, a resident of Rayagada obtained a caste certificate on the day, avoiding lengthy visits to tehsil offices.
Is Aadhaar Enrollment Available at Mo Seba Kendra?
Select Mo Seba Kendra centres provide Aadhaar enrollment and updates, such as name, address, or biometric changes, in collaboration with UIDAI. Visit cscindia.info or the Odisha One Portal to locate a centre offering Aadhaar services. For example, a centre in Cuttack assisted a family with Aadhaar enrollment, streamlining the process. Always carry ID proof and check centre-specific availability.
How to Track the Status of My Application Submitted Through Mo Seba Kendra?
To track your Mo Seba Kendra application status, visit www.odishaone.gov.in, click “Application Status,” and enter your application number or mobile number. Click “Search” to view the status. This transparent feature ensures citizens, like a student in Puri tracking a scholarship application, stay informed without delays.
Can I Apply for a Ration Card or Voter ID Through Mo Seba Kendra?
Yes, Mo Seba Kendra facilitates applications for ration cards and voter IDs. Log in to the portal, select the relevant service under “Citizen Services,” and submit the required documents. Centres also assist with form-filling, especially for rural residents.
Can Senior Citizens Avail Pension Services Through Mo Seba Kendra?
Yes, senior citizens can apply for pension schemes, like the Madhu Babu Pension Yojana, through Mo Seba Kendra. Submit applications online or at centres with documents like age proof and Aadhaar. A senior citizen in Hinjili used a centre to submit a life certificate, ensuring uninterrupted pension benefits.
How to Start Your Own Mo Seba Kendra in Odisha?
To start a Mo Seba Kendra, apply through www.odishaone.gov.in or retail.sahaj.co.in. Register as a Village-Level Entrepreneur (VLE), submit Aadhaar, PAN, and address proof, and complete the verification process. Approved applicants receive a unique ID to operate a centre, empowering local entrepreneurs like those in Bhadrak to serve their communities.
What is the Role of CSC in Mo Seba Kendra Operations?
Common Service Centres (CSCs) are integrated with Mo Seba Kendra, operated by VLEs under the Ministry of Electronics and IT. They provide additional services like Aadhaar updates and GST registration, enhancing Mo Seba Kendra’s reach, especially in rural Odisha.
Are Mo Seba Kendra and Common Service Centre (CSC) the Same?
While related, Mo Seba Kendra and CSCs differ. Mo Seba Kendra is Odisha-specific, focusing on state government services via the Odisha One Portal. CSCs, under the national Digital India initiative, offer broader services, including banking and insurance, but collaborate with the Mo Seba Kendra for G2C services.
