Odisha One Portal
The Odisha One Portal is a flagship e-governance initiative by the Government of Odisha, designed to provide seamless access to over 200 government-to-citizen (G2C) services. Developed by the Odisha Computer Application Centre (OCAC) under the Electronics & Information Technology Department, this unified platform enables residents to pay utility bills, apply for certificates, access scholarships, file grievances, and more without visiting government offices. For Odisha’s citizens, registering on the portal is the first step to leveraging these services. This guide outlines the registration process, highlights key services available, and explains access methods, ensuring you can navigate the portal with ease.
Odisha One Portal Registration Online
The Odisha One Portal is a single-window platform that integrates services from various government departments, promoting transparency and accessibility. Launched to reduce physical interactions with government offices, it supports both self-service online access and assisted services through MO Seva Kendra centres. In 2024, over 10 lakh citizens used the portal for tasks like bill payments, saving significant time and effort. Registration is required for personalized services such as certificate applications or grievance tracking, though some services, like bill payments, are accessible via Quick Pay without an account.
Step-by-Step Registration Process
Follow these steps to register on the Odisha One Portal:
- Visit the Official Website: Open a browser and go to the Odisha One Portal. Verify you’re on the official site to avoid fraudulent platforms. The homepage displays a “Sign In/Sign Up” tab.
- Step 1: Access the Registration Page: Click “Sign In/Sign Up,” then select “Register” or visit https://www.odishaone.gov.in/citizen/auth/signup directly. This opens the citizen registration form.
- Step 2: Fill the Form: Provide the following details:
- A username and a strong password.
- First name, last name, and gender.
- Aadhaar number and the linked mobile number.
- Email ID (optional).
- Step 3: Verify Your Identity: Submit the form to receive an OTP on your Aadhaar-linked mobile. Enter the OTP to verify your details.
- Step 4: Complete Registration: Click “Submit” to finalize. Save your username and password securely. You’ll be directed to your dashboard, where services are listed.
Odisha One Electricity Bill Payment
Paying electricity bills through the Odisha One Portal is quick and convenient, with options for both registered and unregistered users. In 2024, the portal processed millions of electricity bill payments, particularly for TP Central Odisha Distribution Limited (TPCODL), TP Northern Odisha Distribution Limited (TPNODL), TP Southern Odisha Distribution Limited (TPSODL), and TP Western Odisha Distribution Limited (TPWODL). Below is a step-by-step guide:
- Visit the Portal: Go to www.odishaone.gov.in and locate the “Quick Pay” section on the homepage for non-registered users or log in for registered users.
- Select Electricity Bill Payment: Under “Services” or “Quick Pay,” choose “Electricity Bill Payment.” Select your distribution company (e.g., TPCODL, TPNODL).
- Enter Consumer Details: Input your Consumer Number or Service Connection Number, found on your electricity bill. For example, a Bhubaneswar resident paid their TPCODL bill in under 5 minutes using their 11-digit consumer number.
- Verify Bill Details: The portal displays your bill amount, due date, and consumer name. Confirm the details are correct.
- Choose Payment Method: Pay using net banking, debit/credit cards, or digital wallets like PayTM, GooglePay, or PhonePe. The portal partners with multiple banks for secure transactions.
- Complete Payment: Enter payment details, authenticate with an OTP if required, and submit. You’ll receive a transaction confirmation via SMS or email.
- Download Receipt: Save or print the payment receipt from the portal for your records.
- Registered users can track payment history on their dashboard, while Quick Pay users can access receipts via transaction IDs. If issues arise, contact your distribution company’s helpline or visit a MO Seva Kendra.
Key Services Available on Odisha One Portal
The portal offers a wide range of G2C services, integrating over 200 offerings to simplify citizen-government interactions. Key services include:
- Utility Bill Payments: Pay electricity, water, and property tax bills. In 2024, 60% of Odisha’s urban bill payments were processed via the portal. Payments can be made using net banking, debit/credit cards, or digital wallets like PayTM, Google Pay, and PhonePe.
- Certificate Issuance: Apply for resident, income, birth, death, or character certificates. For example, the Odisha Police provides character certificates under the Crime and Criminal Tracking Network and Systems (CCTNS) project.
- Scholarships and Schemes: Access schemes like e-Medhabruti for students or KALIA for farmers. A Rourkela student secured a scholarship in 10 days using the portal, a process that once took weeks.
- Grievance Redressal: File complaints with real-time tracking. In 2024, 85% of grievances were resolved within 30 days, per OCAC data. Pensioners can also appeal resolutions and access benefits.
- Bhawan Booking: Reserve rooms or suites in Odisha Bhawans for residents visiting other states.
- eKYC for KALIA Portal: Complete OTP-based verification for KALIA scheme grievances, mandatory for registered users.
- Harischandra Sahayata: Apply for financial assistance for the last rites of family members or unclaimed bodies, launched under the Chief Minister’s Relief Fund in 2013.
- Building Plan Approvals: Submit applications for commercial building approvals, such as those handled by the Dhenkanal Regional Improvement Trust.
The portal’s dashboard, accessible post-login, lists these services, with over 440 services across 44 departments.
How to Access the Odisha One Portal
Citizens can access the portal through multiple channels:
- Online Self-Service: Visit www.odishaone.gov.in to register, log in, or use Quick Pay for bill payments without registration. The portal supports fully automated, partially automated, and offline service delivery methods, making it versatile.
- Mobile App: Download the Odisha One Portal app from the Google Play Store. In 2024, 5 lakh citizens used the app for notifications and status tracking. Log in with your portal credentials to access services on the go.
MO Seva Kendra: For those less comfortable with technology, over 8,000 MO Seva Kendra centres statewide offer assisted services. Find your nearest centre via the “Mo Seba Kendra List” link on the portal.
